FAQ
Frequently Asked Questions (FAQ)
1. When will my order arrive?
Most orders are processed within 24–48 hours and delivered in 5–10 business days, depending on your location. You will receive a tracking number once your order has been shipped.
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2. Do you offer free shipping?
Yes! 🎉 We offer free shipping on all orders with no minimum purchase required.
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3. How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number. You can use it to check your delivery status online anytime.
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4. Which payment methods do you accept?
We accept major payment methods including:
• Credit & Debit Cards (Visa, MasterCard, Amex)
• PayPal
• Apple Pay / Google Pay
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5. Are your cases and accessories durable?
Absolutely. Our products are made from premium materials designed to protect your devices while keeping them stylish. Phone cases are shock-resistant, AirPods cases are scratch-proof, and our portable speakers/earpads are built to last.
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6. Can I return or exchange my order?
Yes, we offer a 14-day return policy. If your item is defective or you’re not satisfied, simply contact our support team for a return or exchange.
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7. Will the phone cases fit my device?
Yes! Each phone case is designed to fit the specific iPhone model you choose. Just make sure to select the correct model when adding to cart.
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8. Are the AirPods cases compatible with wireless charging?
Yes, all our AirPods cases are wireless charging compatible, so you don’t need to remove the case when charging.
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9. Do portable speakers come with a warranty?
Yes, our portable speakers include a 1-year warranty covering manufacturing defects.
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10. How can I contact customer support?
You can reach us anytime by visiting our Contact Page and filling out the form. Our team will reply within 24 hours.
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11. Do you keep inventory?
No — we don’t keep inventory. All products are sold and shipped directly by our trusted supplier partners.
